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Lagoon Resident Benefits

Welcome to the Lagoon Life!

As a resident member, your Lagoon benefits include discounts on rentals and water activities, resident-only events and entertainment including yoga & fitness classes, live music performances, movie & trivia nights, and much more.

Being a resident member has its perks! Your Club benefits include up to two resident members and your unmarried children under the age of 25 who reside with you. All resident members must provide a valid photo ID and proof of residency that shows the qualifying address. Follow the steps below to ensure your family is set up for fun in the sun at MetroLagooons!

Start by clicking here and reviewing the accepted residency documents. The home must be the primary residence, and everyone will need to provide a valid photo ID and proof of residency that shows the qualifying address.

Qualifying residents in your household ages 4 and up must be registered to access the Lagoon. Once you’ve gathered all necessary documents for your entire household, CLICK HERE to fill out the resident member registration form. Your Club benefits include up to two resident members and your unmarried children under the age of 25 who reside with you.

Once we have received your household registration and verified your family’s residency you will receive an email confirming your resident memberships. If you already have a Lagoon membership, there is no interruption to your access. You can still visit the Lagoon as usual, and all you need to do is bring a valid photo ID for checking in.

Expedite Your Lagoon Entry

We’re excited to introduce photo ID capture at our front gates to enhance both your convenience and security. Starting with your next visit, we’ll take your photo and link it to your membership account.

Here’s what you need to know:

Faster Check-Ins: Your photo will make future entries quicker and more seamless.

Preparation: Please remove hats and glasses when your photo is taken.

Privacy Assurance: Photos are securely stored and used exclusively within our admissions system.

Opt-Out Option: Starting January 20, 2025, photo ID verification will be required for all guests. If you choose to not have your photo taken, you will need to show a valid photo ID each time you enter the Lagoon

Sign Up for Text Updates

Text the word “Resident” to (813) 692-5446 and follow the steps to sign up for important updates and event reminders.

Epperson, Mirada, and Southshore Bay Lagoons:

Benefits Include:

  • Unlimited monthly access to your home lagoon for up to two resident members and your unmarried children under the age of 25 who reside with you.
  • Planned resident only events
  • 25 complimentary Resident Guest Tickets for friends and family per year* (guest tickets are limited to 25 per year based on membership start date)
  • 1 Splash Pass per resident member, per month
  • Additional $5 discounted Resident Guest Tickets for up to 6 guests per day per household*
  • 20% discount on aquabanas, cabanas, pavilions and tiki rentals
  • 50% discount on premium seating
  • 20% discount all water activities
  • 20% discount on event space for your private celebrations like birthday parties!

Loyalty Rewards Program

As a Resident Member of MetroLagoons, you can enjoy special discounts and earn Loyalty Rewards points on every purchase. Separate, voluntary enrollment required.

New Benefits

We are excited to offer exciting enhancements to the MetroLagoons Loyalty Program! Starting March 15, Resident Members enrolled in the MetroLagoons Loyalty Program will receive the following benefits:

  • 50% OFF Our 12 Signature Cocktails
  • 20% OFF Food, Beverage (alcohol included), and Retail
  • $3 Draft Beers
  • $1 Bottled Water
  • 50% OFF Prepackaged Popcorns and Cotton Candy during Movies on the Turf

Resident Member Portal Access

With the new Resident Member Portal, you will now be able to access your resident membership account and book rentals & water activities online at a discounted rate using your Resident Member benefits. Learn more by clicking on your community below. 

don't miss events

From live music to trivia, and movies to bingo there are always exciting events happening at the Lagoon. Check out your community events calendar and join us for the fun!

Reserve Your Space

Let your worries float away and leave the booking to us. Our concierge team is ready to book an unforgettable day for you and your family.

To book, call (813) 444-5221 and a concierge team member will be happy to assist you daily from 9:00am-6:00pm.

General Questions

Where can I find a copy of my Club Plan?

Club Plans are subject to change without notice and are available online on the following breeze home pages: 

Epperson
Southshore Bay
Mirada
Brightwater

I’m a renter. Am I able to access the Lagoon?
What can I bring and not bring?
Are food and beverages for sale?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
What should I wear to the lagoon?
What is the inclement weather policy?
Is there a fee for parking?
Where do I pay my Lagoon fees?
How do I sign up to receive Lagoon communications and updates on events?
Can I bring coolers, food, and beverages?
What is your refund policy?
Are lifeguards on duty?
Can my children access the lagoon without me?
How can I rent cabanas and premium seating?
Is the water heated?
Where can I find a copy of my Club Plan?

Club Plans are subject to change without notice and are available online on the following breeze home pages: 

Epperson
Southshore Bay
Mirada
Brightwater

Where do I pay my Lagoon fees?
I’m a renter. Am I able to access the Lagoon?
How do I sign up to receive Lagoon communications and updates on events?
What can I bring and not bring?
Can I bring coolers, food, and beverages?
Are food and beverages for sale?
What is your refund policy?
What if I am unable to come on my reservation date? How do I reschedule to a new date?
Are lifeguards on duty?
What should I wear to the lagoon?
Can my children access the lagoon without me?
What is the inclement weather policy?
How can I rent cabanas and premium seating?
Is there a fee for parking?
Is the water heated?

Resident Membership Digital Cards

I already have lagoon access. Do I have to fill out the registration form?

Yes, we need all households to fill out this form to ensure we have the most up to date information your digital membership cards. 

I have more than 6 members in my household. How do I register them? 
Will everyone in my household need a digital membership card?  
I already have lagoon access. Do I have to fill out the registration form?

Yes, we need all households to fill out this form to ensure we have the most up to date information your digital membership cards. 

Will everyone in my household need a digital membership card?  
I have more than 6 members in my household. How do I register them?